AIOps No Longer an Afterthought for Indian Enterprises

Article By : International Data Corp.

Indian organizations are now turning to AIOps to help them manage infra operations in an intelligent and highly automated manner.

Indian organizations are now turning to AIOps to help them efficiently manage infra operations by abstracting away the underlying complexity while simultaneously focusing on delivering business outcomes to enhance their strategic decision-making processes. This, according to a recent report by International Data Corp. (IDC).

AIOps refers to the application of artificial intelligence/machine learning (AI/ML) and big data analytics to address the challenges of modern infrastructure management in an intelligent and highly automated manner. While the traditional infrastructure ecosystem supported numerous software, hardware, and data services innovations, the adoption of new technologies has resulted in issues such as location limitation, maintenance, and operational complexity due to their increasingly complex IT architecture. In this context, AIOps is being used to address the challenges of modern infrastructure management in an intelligent and highly automated manner.

Enterprises in India are increasingly leveraging AIOps to move from a reactive to a proactive operations management stance for greater organizational resilience. Most leading organizations are leveraging advanced AI technologies either in-house or through managed service providers. According to IDC FutureScape: Worldwide Artificial Intelligence 2022 Predictions — India Implications, AIOps will become the new normal for ITOps, with at least 40% of large enterprises adopting AIOps solutions to automate major IT system and service management processes by 2025.

 

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