By 2024, enterprises in India will shift 50% of all tech and services spending to as-a-service and outcomes-centric models.
By 2024, enterprises in India will shift 50% of all tech and services spending to as-a-service and outcomes-centric models, International Data Corp. (IDC) predicts. This is among the top 10 predictions for the India IT market unveiled in the latest report IDC FutureScape: Worldwide IT Industry 2022 Predictions—India Implications.
Organizations are continuing to navigate the disruptions, accelerations, and cross currents spurred by the COVID-19 pandemic and the changing economic conditions. By 2022, more than half the global economy is based on or influenced by digital. IDC’s Future Enterprise Resiliency and Spending (FERS) survey, wave 7* revealed that the pandemic resulted in 60% of organizations in India have accelerated their DX investments.
The IT and communications industries will be among the most transformed as they adopt as-a-service delivery and operating models, deal with radical alterations in ecosystems/value chains, and recognize that their primary tasks are to help CIOs and their enterprises share, use, govern, and increase the value of data.
“A digital-first strategy nowadays entails more than just identifying and implementing any new technology or business models. Rather, it is an organizational shift and a culture change that brings customer centricity, hybrid work, unified security, remote operations, and a shared business value. Enterprises would rely more on as-a-service technology options when it comes to enabling an intelligent, empowered, and well-connected workforce with focused investments in IT infrastructures,” says Sharath Srinivasamurthy, Research Director, Enterprise Solutions & ICT Practices, IDC India.
Below are few of the India IT industrywide technology predictions that would impact the technology buyers and suppliers in 2022 and beyond:
#1 Digital-First Drivers: By 2024, digital-first enterprises will enable empathetic customer experiences and resilient operating models by shifting 50% of all tech and services spending to as-a-service and outcomes-centric models.
#2 New Cloud Fundamentals: By 2024, 40% of I1000 will reset cloud selection processes to focus on business outcomes rather than IT requirements, valuing access to providers’ portfolios from device to edge and from data to ecosystem.
#9 Digital Sustainability: By 2026, 50% of I2000 will have digital sustainability teams, tasked with assessing, certifying, and coordinating use of business and IT sustainability data and analytic platforms offered by ICT providers.